Joo Mak - Melbourne

A staff who was poor service and worse attitude from Joomak restaurant in Melbourne CBD Swanston Street. He called Alex as the restaurant manager. We went on holiday to Melbourne and we used this restaurant because a friend said it was good. We went to joomak last day midnight around 1:00am. When we were restaurant. There weren’t any staff to welcome us, but we saw there had three staff at least were nothing to do in front of bar desk. After that, one of the staff told us that we had to waited for 15 minutes. Then, we said yes sure, because we didn’t have to book the table before. The biggest problem was that 15 minutes left when we spoke to manager Alex that were there had any tables available? He spoke to us that didn’t have any tables were available, but we have found out that the restaurant had 4-5tables available, we were feeling incredible. We asked him why there had any tables available but didn’t give us. He said that someone has already booked, at that time, we haven’t seen any people line up in restaurant that was 1:00am, actually it wasn’t peak time. He was very insisted to told us that didn’t have any tables were available, and he said that he didn’t know what time table were available. His attitude was very arrogant. We were irritated too much from his attitude. Finally, we decided to leave. I’m very unhappy and disappointed with any of this. I think I won’t to go Joomak next time.

Went there with friends on Friday midnight, luckily we had booking, otherwise would have to queue. Food and drinks remind me of Korea, good service and atmosphere! Will definitely recommend!

If the plan is to keep this restaurant hidden, they are succeeding, since there was no visible sign outside. Had a feeling that one is going into an underground cave, whilst descending the stairs into the basement. Booked a booth and the ethnic menu was varied and appetizing. Seating was a bit tight for a group of 8. Waitstaff were attentive and we were told that our table had been booked in advance so we knew how much time to spend eating. Good idea to have a bell at the table to summon staff because the place became very noisy with clients conversation and loud piped music. Was not too excited by the overall experience.

Secret hidden underground Korean joint that's open till 5am!! food and drinks have been consistently good here. service is quick and friendly, the rice wine they make here is the best Out of all the other Korean places. The booths are nice and private, but be sure to make a booking beforehand as place gets quite busy even after midnight. a good choice for Korean food and drinks, relatively cheap too.

This restaurant really gave us a hard time, we use google maps to no avail. Then we found a small stair leading down to a basement and was really very very sketchy, at first we are very hesitant. Behold! The resto is dimly lighted and its full of people, cant believe this place was so hidden. We got 5 dishes and all worth it, good service, good ambiance and pretty cheap.