Képek
HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzéstReally rude and aggressive staff (man wearing a hat with long hair), very confrontational and definitely not happy having dogs in there despite saying they welcome dogs. Felt very intimidated, would not return but can’t recommend Heaphys just down the road enough if you have a dog!
Food was very good. Music was great. Service was slow and surly. We won't go there again in a hurry unfortunately.
Food was just OK but the staff need lessons in manners particularly the young man with the hat.
Abusive owner and staff! Do not go their if you have kids, dogs or anything that may annoy them. Just arrived in town after a long flight. Thought this cafe looked cute. Ordered some drinks from their menu which were ok. However, I soon noticed the strange behaviour of the owner who was directing strange comments towards my 5 year old Who was asking what 's that etc. He avoided answering the questions of my child. He then said ill give you a spoon full of that mate, hahah without adressing me or looking at me once , regarding the spirulina on display. My son was obviously a little disturbed by the strange way of talking, but I thought it must be this man 's way of communication and he didn 't mean any harm. My son then had a tantrum moment, unhappy with his banana milk, and went to the window to look at the ornaments, he was not braking anything...but this man said, Don 't touch that mate ill throw you out of here in a minute to a 5 year old! To which my son tapped him on the leg. This horrific man then turned to me and attacked me verbally shouting at me that we were scum and what kind of people were we. How I did not know what kind of life he had and better get out of his establishment for the insulting behaviour. He kept repeating his son was here today working over and over he said this, im not sure why....I tried to reason with him that this was a 5 year old boy, but he would not stop shouting, I couldn 't get a word in edge ways. I realised there was no way to reason with a man in such mental turmoil....At one point I thought he will physically attack me at any moment. He was very intimidating. I saw my son had gone to hide at the back of the cafe under a table. I quickly paid, (his staff member, who made no eye contact but said to her boss, leave it), as i thought he may do something worse, whilst throughout this man continued his verbal assault. I collected my son and friend, who was also very shaken and left. I have since wondered whether I should have contacted the police to report this behaviour. Kids will be kids, but there is never an excuse for someone in customer service to behave that way, let alone to a mother and young child. I fear I am not the first nor the last to have experienced this treatment.
Amazing . There was a wait for food as they were busy but worth the wait.