Marco's Pizza - Meridian Station

I live across the street and ordered my pizza for delivery because I’m an old lady that can’t drive. I called 2 hours after my pizza was ordered and they told me they had no drivers. I told them I understand may I just get a refund I was still charged. I wasn’t trying to be difficult I just have to eat a certain time with my medicine. In the future just call customer and let them know they’re no drivers. Instead of making people wait for hours.

I wanted to try Marco’s Pizza based on an advertisement in the mail from the Northfield Store. Tried using a coupon code for an online order and it was invalid. I also called the store and they had no knowledge of it. Why waste potential customer’s time and goodwill by sending out invalid coupons?

The last 3 times my order has been messed up this is ridiculous! Especially because we are a frequent customer! The first time I had ordered 3 pizzas cheese bread and brownies and when my husband went to pick up brownies were not given to him! The second time I specifically put light sauce on all pizzas and the pizza was extremely full of sauce squishing out from sides and top! Then today our build your own pepperoni magnifico was missing the pepperoni that pizza alone was 26$ to be missing a topping! And they didn’t give my husband the Mountain Dew that came with the special of two medium 1 topping pizzas, cheese bread and 2liter! I did call and the woman who answered was very professional and tried to resolve my issue but still leaving a bad review because this isn’t the first time it is now the THIRD and it’s a bit of an annoyance! Order number #224 date 02/16/2024 time 7:43 !

Do not order from this place, not unless you’d like to wait over 2 hours for your food. Never again. So disappointed.

Went to order a pizzoli. Was told I had to wait 45 mins. Until all of the delivery orders were done I was the only person in there and should not have to wait 45min for a order. Person was unprofessional. Needs training in customer service. I should not have to wait for delivery orders when I'm in there placing a order.