Sergio's London Square - Miami

Bagan calling around 9:15 pm to place a pick up order just for sandwiches. They close the pickup window at 10pm. Someone kept picking up and hanging up the phone multiple times. After calling about 10 time I gave up and placed the order in person inside the restaurant. Too bad the manager does not know what their employees are doing to not take orders and not work a bit prior to closing. Very disappointed!

I always come here with my family and alway have a great time, our server Aleydis and wonderful bartender always make this experience unique. We have so much fun and food quality it's always great. I will continue to bring my family over and enjoy this great place !

We now make this a special treat when we come into town. Affordable, great staff, and amazing food. Can't wait to come back!

Service is usually quick and friendly. Good quality options. Been here for breakfast lunch and dinner. Portions are good and can even be shared. A few outdoor seating options which is good when the weather is nice. They have the usual window for a quick pick up and even some healthier options on the menu.

So disappointed. It's difficult to understand how such a big corporation of a restaurant and popular name in the Latin America industry can lose the sense of keeping popular cuban restaurants alive. I ordered breakfast today from Sergio's through uber eats. Within my order we're a few cheese tequeños that we're all completely raw in the inside. This is not the first time I experience this at this location. This would be the 3rd time. Additionally, You can tell that the tequeños are not made completely authentic. It's basically cheap dough and they place cheese sticks in the middle, roll it up and bake it. At the same time you would think that by choosing the fastest way to bake tequeños that at-least they would get the baking temperature correctly. I won't be coming here for a while. Sergio's needs to step it up and take another look at who ever they got in charge in that kitchen. A customer can get extremely sick just by eating raw dough. Two things can happen. A customer gets extremely sick to the point to try to sue the restaurant chain OR a very cruel person that are out to get people and call the county and send the department of health and sanitation. I'm only here to let you know that's it's been 3x we order from this Sergio's and the food is raw. Best of luck, and I really hope you take my comment into consideration.