Taco Bell - Middletown

Yesterday there were two combo meals ones with a kirsch pepsi, and one with a regular mountain dew. 12 the cinnamon and a wild circus eater. I was not totally told while I was in the order box when I got into the window, I was handed over a reception that was completely wrong. I was handed over a cherry pepsi for one job and a pepsi for the other. I see in the bag the cinnamon were in the bag, but there were only nine of them there were no cinnamon and sugar on them. the kirschferesser was not even announced. So I wondered why there is no cinnamon and sugar on the bite the girl in register slams the window clothes and starts to go off about I need a manager who seems to treat this guy too many problems for me. So a young man who wasn't the manager came into the window and tells me that they ran out of zimt and sugar, which is good, I understand that this happens, but they say something about the time people order. I had to ask for my cherry. this is the worst taco bell I have ever been there at each time, there is a problem that I never get the right order and if you bring it to their attention, then they make it as if it were your fault.

I have ordered online so it is a greater chance for accuracy since 9 times from 10 it is wrong. I was wrong. they have put chickens in a steak dish and rice in a bean burrito. I used to be there and they were out. the only thing they get right is my beverage order. it's nice as they ask if they want to eat, then they don't put in the pocket.

Refused food, waited in line for 30 minutes to pull up to the speaker and be told it 'll be 45 minutes to an hour for food so I kept reciting my order and was rudley interrupted . Again I was told it 's a 45 minute to 1 hour wait for food , we 're not taking orders due to too many online orders and a lack of staff she told me there were only two people there so I drove of and immediately sent corporate a message .Fast forward a few day and I tried calling the store and asked for a manager I was told I will not give you my managers info when I asked the employee who said she was the manager for her name , she refused and told me she doesn 't have to disclose that So another few days of no return call from anyone I called corporate again and was finally heard . I decided to stop by the store and ask personally to speak to a manager. Again someone stepped up and said she was the manager but refused to give me a name or take my info to pass along to a manager .That 's when I got corporate on the phone again and they put me in touch with the district manager who couldn 't belive what the manager was saying as I had speaker phone on. The manager then locked the doors and called the police and tried to tell them I was harassing her and they told me to stay off the property unless someone higher up says different .I drove home and my phone e rang againIt was the DM thanking me for letting her know what was happening , she said the manager is no longer employed there and I am more than welcome to come back , and that when I do to call her and she will comp my order .Without customers you don 't have a business , thanks to one DM this problem was solved ,even thou all I wanted was an apology ... bad service cost someone her job ,sorry ,not sorry

Why does it say hours are confirmed to close at 12 am by the business one week ago yet the menu board gets shut off on me at 10:17? I wasn’t the only car in line when I went to the window to see what was up, all the lady could say was that they were closed. Please update your hours this isn’t the first time this has happened, I am less than happy.

This location is literally useless. 5th time in a month I’ve attempted to get food there at 9:00 pm. Lights are always off. Lines of at least 5 cars. We just sit there for 20-30 minutes. No one greets us at the speaker or takes our orders. Is it closed? Who knows. Then eventually, the first car drives up to the window to see what’s going on and a girl opens the sliding window and screams “we are closed”. We all drive away. Every time I go at night this happens. If you close before 9 pm now, I recommend changing the times on your website or inform corporate so you stop wasting our time. I stopped by Chipotle and had a better meal and they were open. Avoid this location. Honestly, just avoid Taco Bell…