KFC - Millersville

I ordered a pot pie and was told it would take 20 minutes to prepare. My daughter was eagerly anticipating it, so I waited for 40 minutes. When I asked about the status, I was informed they were busy with the drive-thru and that it would take another 20 minutes. I requested to speak to a manager, but they had already left the restaurant. I asked for a refund, but was told I would have to wait for the manager's return, which was uncertain. In the end, I left without my order and will never return to this restaurant.

My experience was very disappointing. I waited at the counter for 12 minutes without anyone coming to assist me or take my order. Four different employees saw me but chose to walk away instead of offering help. When I finally called out for assistance, I was ignored. There was only one customer in the restaurant at the time, and they were seated at a table. This is completely inexcusable. I plan to contact the management to file a formal complaint against the staff. I would recommend avoiding this establishment!

The drive-thru speaker drives me crazy every time I go there. That's why I started going to Popeye's instead.

Be cautious with your orders, especially at the drive-thru of this KFC! First, I want to thank Abraham for correcting my order! We appreciate your quick response. I purchased a 3-piece meal, and when I opened the box to check my food before leaving, I found that one of the chicken legs was completely skinless.

I really can't comprehend why anyone would choose to dine at this restaurant; it was absolutely disgusting. I'm surprised that no one has informed health authorities about it yet. Overall, the experience was extremely unprofessional, and if I could, I would give it no stars at all.