Képek
HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzéstI had a great time with my friends at this restaurant. The pizza was delicious and well-prepared. The appetizers and desserts had generous portions. I don't agree with some of the reviews I have read. The staff was friendly and attentive. It's nice to have a cozy restaurant in Bookham. I will definitely return.
I wasted time looking through the menu only to call and be told that they no longer offer gluten-free options. They need to update their online menu.
My partner and I ordered takeout this evening, and we were extremely disappointed. We used to order from this restaurant regularly, but it had been a while since our last meal. The first pasta dish we received was plain pasta in a tasteless soup-like sauce with undercooked broccoli and raw onions. The second dish was supposed to be a pesto chicken dish, but it had no chicken in it. We were charged £10 for the meal, which I could have easily made myself at home for around £3. I ended up throwing the food away. The woman working there was kind enough to give us a full refund, but we will not be returning to this restaurant.
If I could give no stars I would.. orderd this tonight orderd a calzone with NO MUSHROOM waited over a hour to get here and it came completely packed with mushrooms so I called them and the guy tried to blame Uber and didn’t Evan offer. Refund or a new one sent out just said he will talk to manager and call me back in 5 mins... half hour goes by and no phone call back! So I called back to see what was going on and lady just said we have another on the way it will be 10 mins.. it got here and it was stone cold cheese not even melted inside please avoid this place very bad customer service 2 in a half hours and still had nothing to eat or money back...
Food never arrived, when I called the restaurant to find out what had happened, the man who answered was rude, unhelpful and dismissive. He just told me to call Uber Eats (who I’d ordered the delivery through) and put the phone down. Very disappointing and surprising. Considering the amount of competition for takeaway food in the local area, you’d have thought the restaurant would want to provide a service that makes them stand out from the rest!