Starbucks - Monona

Just got back from waiting 30 minutes for a grande PSL. Got to work, opened the lid and it's only 3/4 full. $6+ for that drink. I won't go back to the Monona location.

I stood there waiting for almost 5 minutes while employees were standing around, changing garbages, and doing other things. A nice older guy came and took my order eventually. They were out of blueberry muffins, which was disappointing as I get one every morning with my coffee from another location. I ended up getting a scone instead, and it was very crumbly and didn’t taste fresh at all. I also ordered my usual pumpkin spice latte, and it tasted hardly sweet at all and wasn’t very warm. The store was very messy and didn’t have a welcoming feeling at all. Not the best experience.

Service: Dine in Meal type: Lunch Food: 4 Service: 5 Atmosphere: 5

I've continually had bad service at this location. It's especially frustrating when the barista is actively complaining about making your drink while you stand there, embarrassed feeling like you did something wrong. Service: Take out Price per person: $10–20 Service: 2

This Starbucks has friendly staff and great service. If something isn't made right, they are happy to correct it. Parking: The parking lot in front of the store is limited. There is more behind the store. It is connected to a larger parking lot if you can walk a little farther. Service: Take out Price per person: $1–10