Kfc - Monroe

I hadn't visited a KFC in quite some time, mainly due to my schedule and location. However, today my wife and I decided to try the one on Monroe, GA. I was truly impressed by the service I received. The phrase "service with a smile" has never been more accurately represented than by my experience today. Three very friendly ladies, all wearing smiles, greeted me as I arrived. They were incredibly helpful and engaging. After placing my order, it was delivered quickly and, most importantly, accurately. If the management reads these reviews, please take a moment to thank these employees and consider replicating their exceptional service in all your locations. I haven’t had such a pleasant experience in years. We will definitely be back. Thank you!

I want to give a shout-out to the employees at Monroe KFC! I visited the drive-thru three times last month, and the staff were incredibly friendly and helpful! Their kindness truly makes a difference, and they definitely deserve to be recognized! I just wish I could remember their names!

During my recent visits to the drive-thru, the gentleman who took my order and payment was exceptionally friendly and helpful. His excellent customer service skills are the main reason I choose to come back to this restaurant instead of trying others nearby.