Képek
HozzájárulásFoglaljon most
Visszajelzés
Írjon visszajelzéstThey were attentive and made exactly what I wanted. Very friendly.
It 's really hard to classify this place as fast food . It 's certainly a cut above, with healthy options, fresh food, and calorie counts on the menu. Pleasant people work here. The service is fast and efficient. The interior gives off a relaxed Carribean beach vibe. Their takeout system works very efficiently. They gave a great App to order and they prep it quickly. The frozen smoothies are a treat on a hot Gump day. Well done folks!! You 've raised the bar for fast food.
Went o. To order a smoothie and the cashier gave me the nastiest look and was not friendly at all. I asked if she was good because of her attitude . She said just nodded. Horrible service . I won't go back .
I encountered a very rude employee named Brittany during my visit. She seemed to lack proper training in customer service and showed little consideration for basic etiquette. I sincerely hope she is not in a management role.
I am not over exaggerating when I say this! This is the rudest and most unprofessional staff I’ve ever encountered. The lead server TANIA, messed my DoorDash order up and had me come pick it up. I had to ask for a compensation for that terrible inconvenience of driving when I paid tropical smoothie and DoorDash! I was denied any compensation for my inconvenience and it’s safe to say Tania didn’t try and didn’t care to try to make the mistake any better! When I arrived Tania opened the door with an attitude. She gave no greeting or an apology. She only gave a nasty smirk and a huge eye roll with a side of a sassy turn as she walked off. When I finally received the cold food, she gave it with an attitude and no apology or explanation. She continued throughout the interaction. When I asked for the first and last name of the manager she claimed she really didn’t know and proceeded to give the manager’s first name. She lied. She then refused to give her name but gave the first name. I then thanked the staff that didn’t try to make anything better and wished them a happy holidays. Tania needs to seriously be dealt with. She’s extremely rude and doesn’t care about tropical smoothie as a brand, the customers, customer service, or how fellow employees that she is currently influencing. As a current salesman, I am deeply disappointed and dissatisfied with the treatment, lack of care, and lack of leadership in this business. It is my highest hope and concern that she is dealt with in a manner that changes this nasty behavior indefinitely. Thank you God bless, Khalil Pope
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