Wendy's - MORROW

DON’T COME HERE !!! I came in on April 2nd and they was out of frosty when I asked for an refund the manager Kesha didn’t explain to me how to get my money back until I asked to come back and actually explain it to me. Once I reached out to the mobile app they told me a case was created but was never heard anything back from them. When I reached out on April 9th I was told it was escalated again but no one reached out again. So I reached back out today just for them to tell me the store would have to refund me once talking to the store the GM Jordan standing in stated they would have give the refund everyone in that store has an nasty attitude and doesn’t know an thing about customer service. This was my second time coming here and will definitely be last. Also still no refund was issued ?

Don’t know what changed in the last couple of months but this is the slowest Wendy’s I’ve been to when compared to the volume of customers. You place a mobile order ahead of time and still have to wait 10-15 minutes after you get there. Crazy part is they will still forget your sauce

The cashier was very rude and act like we bothering. She said she really dont want here. She is being overworked. Majaority of staff members wore street attire instead of the

Pretzel Baconator with lettuce tomato onion melts in your mouth delicious OMG Where have this been all my life two thumbs

Drive thru order. Girl kept saying what else what else very rudely and repeated my order and still didn’t ring all I ordered up. So had to pay twice. Salad was OLD. Wasted time and money.