Bj's Brewhouse - Nanuet

I give this place 2 stars for a few reasons. The food is never correct, I have gone here many times and order the bison burger which consistently is missing some part of it. Don't get me wrong the food taste amazing even after it being messed up every time but when I order something I expect it to come as ordered. There's nobody in the kitchen expediting things properly and there is no quality control leaving the kitchen. If it wasn't for the bison burger being delicious and our very very nice waitress I would never go back but you can not blame the servers for the lack of focus in the kitchen. If they only paid a little more attention to detail they could be a 4 star place. Until then I'd say 2 star but the waiting staff gets a full 5 stars.

My boyfriend and I have dinner here quite often. Tonight we had a minor issue and the customer service from Natalie our bartender and the manager Daniel was exceptional. Not often do you come across people like them.

Being a chain you know what your going to get, which is a great selection of food and drinks in a fun and great atmosphere. Happy hour is a good deal as well. Update:Wings are phenomenal. Happy hour is great with half price pot stickers, sliders, and egg rolls. $5 house IPA's to top it off.

I have been to this place a couple of times for dinner over the past month and I just have to say how lovely of an experience it had been both times. The staff here are so kind, caring and provide fabulous customer service. I’ve had the pleasure of having both Kareem and Theo as my waiters, and they have both been extremely kind and friendly gentlemen. They were so accommodating, understanding and patient when myself and my boyfriend had questions about their menu and I greatly appreciated their honesty, candor, and just overall personalities. Before this month, I had only been here maybe 5x before in the last several years since it opened and I just have to say I am greatly impressed. I have not had such an enjoyable dining experience at many places before, and the service here makes all the difference. The food is similar to any other corporate franchise, but I do happen to think it’s a bit higher quality and has tons of great options for plenty of different types of eaters to find the right thing. Truthfully this is definitely a place that will be part of my usual rotation, as the overall energy of the establishment is really nice and welcoming. I really would recommend coming here with friends, family, etc. I also love that it’s very accessible to those who use wheelchairs, walkers etc. The portions are also a great size, and the full rack of ribs on Thursday’s rib night is well worth the money when it’s literally a full forearms length!! I hope you go and enjoy it as much as I do!

D A BAD EXPERIENCE. Manager killed ambiance by turning off music and turning lights up to 100% over 20 minutes before their closing time!! To the Manager: If you want to leave early, then close an hour earlier or find a new job! We sat down about 35 min before they closed and ordered 2 appetizers, 1 soup, a burger, a kids meal and a few drinks. Total cost was pushing $100 which was already high for a processed TGI Friday 's style food. What was really upsetting was the attitude of the staff and the management. From the moment we walked in the door I could tell we weren 't welcome. The hostess rolled her eyes as we asked to be sat. The waiter seemed annoyed as well, rushing us to order with his first sentence explaining the kitchen was closing soon (Closing time was 11pm, and this was around 10:34pm). We were forced to settle on Chili as they had apparently thrown out the soup for the day in preparation to leave. They then rushed all our food out at the same time despite asking for our apps first. It felt as if they dumped our plates in spite, practically pilling things on top of each other, seemingly irritated as they waited for us to scramble to clear space for our entire order all at once. Then a few minutes later the manager cranked the lighting to 100% as if to say PLEASE GET OUT! The restaurant was partially full with about 20 other tables at the time. The manager then proceeded to walk to the front of house and eye up the crowd as if to reinforce his desire for us all to leave. So we rushed down the food and ended up leaving upset and feeling ripped off. To top it off the next day my son, wife and I all felt sick. Guessing they didn 't properly cook the food as they were in a rush to leave. As a former corporate restaurant worker in my youth, I find this attitude very frustrating. Not sure why you would want to close early when the place was still pretty busy. Other tables were also annoyed and the girls at the next table over said they do this all the time and to just ignore it. For us, with the lights cranked up the moment our food was shoveled upon us, it was just impossible to ignore or enjoy the experience at all. Certainly will never be back and chances are will avoid this chain from any future visits. AVOID IF POSSIBLE.