Ruby Thai Kitchen - Natick

It's tasty food court food, fast service, no drama get your food and eat. Staff was friendly. Mango chicken was delicious.

It was good! Vegetarian options: Veggie options Dietary restrictions: Veggie optiona Parking: 100+ Kid-friendliness: Yes Wheelchair accessibility: Yes

For us, service is always as important as (if not more than) the food. In this case, it sucked because we actually liked the food before the incident. We had asked for an extra cup for the toddler after ordering $35+ worth of food. They said it will cost 50 cents and without cash, they said we don’t take cards for 50 cents. Went to sarku japan right beside it and they gave us cup+lid+straw without hesitation and no charge. We didn’t even order from them. It is interesting when a business makes a small decision like this. We are never going back.

Please please don’t eat their mushroom chicken. I got severe mushroom poisoning/ food poisoning from eating that on December 21st in their Natic mall food court location.

Mall Asian food. Chicken was pretty good. Beef was literally inedible. So don’t get that one lol