David's Bagels Healthy Eatery New City

The bagel was good, but unfortunately, that’s where the positives ended. I ordered the Italian sub, and for a $14 sandwich, I expected more than just a majority of bread. I paid extra for lettuce, tomato, and onion, but the portions were extremely minimal. The layer of meat was so thin that it was difficult to even see it among the bread, and there wasn’t a hint of oil or vinegar, despite it being listed as part of the sandwich. Additionally, they didn’t remove all the plastic casing from the salami, which I had to discover through trial and error. My partner and I both ordered this, thinking it would be a safe choice, but it turned out to be disappointing. Do yourself a favor and stick with the bagels; it would have been cheaper and more satisfying to buy the ingredients and make my own sandwich!

The bagel was just average, and everything else was alright. They had a great selection of diet sodas. However, I did see a rat there once, which is quite concerning. I would give it three stars, but because of the rat, I'm hesitant.

The bagels here remain the freshest and chewiest you'll find. They offer delicious baked goods and a great selection of deli items. Don't forget to check out their good variety of coffees as well!

Ridiculously slow and not even a quality sandwich. Hardly any meat. The bagel and croissants were stale. I?ll never go back. David?s bagels used to be good, what happened?

The online ordering process they have in place is awful. It?s roughly 50/50 that the order gets processed. The failure is not with the ordering system, it?s not managed effectively resulting in poor customer service. The location of the ordering systemis tucked away in a corner of the store, furthest away from the grill. Locate it where workers are actually seeing it. When youstand on the line dedicated for online orders, the employees don?t see you standing there because you are blocked by a rack. Therefore you don?t get help resulting in poor customer service (again). The lack of organization of the employees also adds tothe dysfunction. The business really needs to have a person overseeing the entire operation to improve the customer experience,that includes reading reviews and responding to the online reviews. Dedicate staff to three areas, 2 people to take orders. 2 people working the grill, 2 cashiers. 1 store manager managing the staff, monitoring online orders and social media. Lastly,put 2 eggs on every egg sandwich unless asked for only 1. Respectfully, Kevin