Lobby Lounge At Mandarin Oriental, New York

We each ordered a bento box, which was tasty and satisfying, although the food arrived somewhat cold. Our waiter seemed to overlook us as well, neglecting to offer water or check in after our meals were served, despite walking by our table several times. We ultimately had to ask a different waiter for our check after finishing our meal some time earlier. The rest of the waitstaff was very attentive, however. Despite the cold food and inattentive service from our waiter, the charming ambiance and stunning view made for a pleasant and memorable experience.

My friends and I traveled from the UK to celebrate 50 years of friendship, and we chose this restaurant for its incredible view. We were not disappointed! The food was outstanding, and the service was exceptional. The only downside was that it was a bit hard to find, but that didn’t take away from the overall experience. I would definitely return if I’m ever in New York again.

I had a reservation at 12:30 for what I thought was a 'tea time' experience. Unfortunately, I later discovered that you actually have to book that directly through the hotel. I admit it was my oversight, but the reservation process could have been clearer about this requirement. Instead, we ended up having lunch, which was disappointing—mediocre and quite expensive. The views were nice, and the lobby lounge was quiet, but overall, I was unimpressed and wouldn't return, even for tea time.

We celebrated my daughter's 21st birthday during our first trip to NYC, staying at the Mandarin Oriental. I decided to preorder online, which turned out to be a great idea, as we were given a fantastic window seat with a view of Central Park. The friendly staff surprised us with a birthday dessert of chocolate-covered strawberries, which was a lovely touch for our special occasion. Everything was perfect, and we are grateful for such a wonderful experience. Thank you!

Nice view but they said I can't seat closed by window even though I reservation