Pearls - New York

My family and I dine here quite often for special occasions, and I always look forward to it! The service is fantastic, and the food never fails to satisfy. :D

The woman at the counter was extremely rude, continuing to talk on the phone while I tried to express my concerns about the soup dumplings not having any soup in them. The food was incredibly dry, as if it had been in the refrigerator for many years. I ended up paying full price even though I left most of it uneaten. She should be more attentive and show respect when customers talk about their dissatisfaction with the food.

I usually find this restaurant to be quite friendly, but the last time I visited, the woman at the counter was really rude. I don’t think I'll be returning. Next time, I'll head to Ollie's down the street instead.

Terrible service and horrible Pekin Duck. It taste like it was reheated. Complimentary wine or saki unless you ask for it will not provide. It was not like this in the past, too bad.

Good food. Althought the garlic sauce was a little too sweet for my taste. Nevertheless good service large clean dinning area. Street parking but sometimes hard to find a spot but I will continue to patron there