Sugar Factory Broadway - New York

It's overcrowded, overpriced, but it smells amazing when you walk in They have everything and I mean everything.

I came to get some m&ms personalized for my friends birthday brunch and I was greeted by a gentleman named Shemar.

Ok, so kiddo Hazel LOVED this, I think it was insanely overpriced.

THE RESTAURANT IS CLOSED!!! Please remove it from OpenTable to prevent more kids (and parents) from being super disappointed when they show up at the location to find it's no longer there!!!

I made reservations for my son's 11th birthday by calling the restaurant directly and speaking with an employee. We traveled from out of state to attend, but when we arrived, we were surprised to find a sign that said "Temporarily Closed." Despite trying to contact the restaurant multiple times and checking their website and social media pages, we received no explanation for the closure. This left us frustrated, annoyed, and disappointed, especially since it ruined my son's birthday plans. We had to quickly find another dining option for our party of 5. I do not recommend this restaurant at all. They should have informed us of their closure before we made the trip. When I tried to call their headquarters to complain, the number was not in service. What a disappointment. Do not recommend.