Chipotle Mexican Grill - New York City

Not a great experience. We thought they was short staffed. Waited 35 min to get a small burrito, with one person in front of me. As we ate our food we noticed bunch of Chipotle workers in the back hanging out. Like 4 people on break? The place is trashy and disgusting. Been here and no one wiped a table. Need to hire more people. No ice, no where to throw trash away.

Great customer service, fast, I rate a 4 majority of times their utensils and drink area is usually empty.... not a good thing when I have to rush back to work. But overall the employees are great, and for taste fresh.

The lady that served me was 10000/10, I love her friendly outlook and guidance while she made my first experience buying the food a breeze naming all the choices and giving me a clear way of buying the food... Thank you sis

Its true mexican joint with hundreds of outlets all over USA. Always crowded. Anytime you go you get thefreshest ingredients at CHIPOTLE MEXICAN GRILL. BURRITOS TO BOWLS.....white hearbed rice or brown rice..black or white beans to beef to chicken to pork as choices of meat with lots of accompaniments....love it...

Very bad costumer service. Ordering through the app takes way longer then standing on their extremely long line. Staff is not friendly. The lady at the register says ?she has nothing to do with what?s going on back there?. I was suppose to get my food @8:10 got it at 8:30. Then when I got it the food was cold.