Mcdonald's - Newport

I spent more time waiting in the drive-thru behind two cars than I would at the DMV. Maybe this isn't typical, but it certainly left a bad first impression. I ended up leaving without placing an order because I didn't want to wait any longer.

You know as always when you want a hot juicy burger you go to McDonald's, and thankfully that was the case here. Everything was hot and made as ordered. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: World Famous Fries, Chicken Bacon Ranch Sandwich, Mcchicken, Cheeseburger, Mcmuffin

I ordered a burger and a vanilla shake without whipped cream. The burger was good, but the shake arrived with whipped cream. I sent it back, but they then brought me a chocolate shake instead. At that point, I just decided to let it go. Food: 4, Service: 2, Atmosphere: 3.

I’ve had several disappointing experiences at this location. Items are often made incorrectly, things don’t seem to work properly, or my orders are completely overlooked. It feels like many of the staff members would rather not be there. The prices don’t reflect the quality of the food or the service offered. It’s not even fast food anymore. Even when the line is short, the wait times are still excessively long. During busy hours, there never seems to be enough staff, leading to waits of 30 minutes to an hour for what should be a quick and easy meal. Having worked at a McDonald's before, I understand how these operations function, so I’m surprised this establishment has managed to stay open for so long. Food: 1 Service: 1 Atmosphere: 1

**Wheelchair Accessibility:** They do provide wheelchair access. **Service:** Takeout **Meal Type:** Lunch **Price per Person:** $1–10 **Food Rating:** 4 **Service Rating:** 5 **Atmosphere Rating:** 4