Bertucci's Corporation - Northborough

This is got to be the best Italian franchise around. I don’t typically eat at franchises if I can help it but I certainly make a point to stop here!

Ordered $50.00 on a delivery, they used postmate or uber. I never received the order which they confirmed. I was told to take it up with uber. No response when I contacted Corp, management. Never again!

Ate at Bertuccis in Braintree last night and the employee hygiene is disgusting, the waiters are picking up dirty dishes with out gloves and then making drinks and serving people with out ever washing their hands. There is an outbreak of hepatitis A in a couple of states and just heard of one in a restaurant north of Boston. This why not enough hygiene concerns in these restaurants!

I am not sure what is going on. One thing that sets Bertucci's apart from many other Italian restaurants is that their dishes like chicken parm and chicken piccata are prepared with pan-frying instead of deep frying. While there are many things I enjoy about Bertucci's, I believe that deep-fried chicken belongs in a generic Italian sub shop. Pan-frying is the way to go if you want to enjoy a better quality meal.

I spent $50.00 on a delivery using Postmates or Uber, but I never received my order despite it being confirmed. When I tried to contact the restaurant's corporate office and management, I received no response. I will not be ordering from this restaurant again.