The Cods Scallops - Nottingham

Very poor, staff miserable, not at all interested in customer service. Good quality, average. Placed order and part order missing found to be missing when arrived home. Over priced, very over rated. How this place won an award I honestly do not know

The food at this restaurant was delicious and we all enjoyed every bite. There were two adults and two children in our party. We ordered two large portions of cod and chips, a child's portion of cod and chips, a child's portion of sausage and chips with mushy peas for a total of four. All of the dishes were tasty and the children even finished all of their meals. The restaurant was quiet and the service, while a bit slow, was satisfactory. The grandchildren wanted a sundae dessert, which was quite expensive at £6.50 each. The total bill, including the meals, three orange drinks, and a glass of water, came out to be £84.50, which was a bit of a shock. One of the grandchildren even jokingly said that we should have gone to McDonalds instead.

I’ve been using the Cods Scallops for years. Initially the Bramcote outlet, more recently and today the Mansfield Road outlet. Having found a table I placed my order with an operative who wasn’t the most knowledgeable or confident. I watched as the large takeaway queue disappeared and indoor customers who had arrived after me had their orders taken and their food served. Eventually I gave up and asked to speak with a manager only to be told there wasn’t one on duty. I cancelled my order and attempted to pay for my cup of tea. A surly young woman simply said “ don’t worry about it” but made no attempt to apologise. I won’t be back appalling service and even worse customer care!!

The lady behind the counter at the wollaton branch shouted eat in or take away as soon as we walked in. she wouldnt stamp our loyalty card. told me to move my pushchair because its a fire hazard and shoved past me to get to customers. she needs some serious customer service training. very rude, discurteous and down right disgusting really.

I went to this restaurant today and really enjoyed it. I ordered cod with chips and mushy peas, while my husband had haddock with chips and mushy peas. The food was very good, but I was surprised by the price of two small portions of mushy peas at £5.20. I could have bought four large bags for that price. Additionally, two small bottles of soft drinks were £3.50 each. The prices seemed high compared to pub prices. I think the restaurant should consider adjusting their pricing or offering alternative options for a meal for two people. Our total bill for two fish and chip meals with peas and soft drinks came to £40. I will likely return to the restaurant, but will probably skip the peas and drinks at those prices.