Chipotle Mexican Grill - Olathe

Past reviewers on Yelp have expressed concerns about poor customer service and the quality of the burrito bowls. I decided to visit for a mobile order, and here is my experience...

We have attempted to order from this restaurant three times in the past couple of months, and this last experience was disappointing enough that we won't be ordering online from them again anytime soon. Our orders...

I'm not sure what I got, but it definitely wasn't what I expected. I ordered a burrito bowl for pick-up that was supposed to include white rice, black...

I just had the worst burrito at this place—quite possibly the worst burrito I've ever had at Chipotle. The girl who made it didn’t roll it properly; she folded it like a bath towel, hoping everything would stay inside. Not only was she struggling to keep it all together, but I also ended up losing about a third of the meat. They already skimp on portions, and when they take away from their rewards, it makes it even worse. This experience has completely ruined my view of this place and their burritos.

My recent visits have been inconsistent, and my last experience was particularly disappointing. I don't plan to return anytime soon. I hope to see some improvements, as this restaurant used to be a wonderful spot for great food!