Planet Smoothie - Orange City

The staff were extremely friendly, and I must say the smoothie was fantastic. I will definitely be back soon!

I placed an online order and went to pick it up, only to find that the restaurant was closed. It was a Sunday afternoon during regular hours, and there were no signs on the door or any notification about the closure. I attempted to call and went inside multiple times to ask for a refund, but the staff claimed they didn’t have the authority to process it. I requested to speak with the manager, who eventually returned my call and assured me that the refund had been issued. That was two weeks ago, and I still haven't received anything. The service was very poor, and no one seemed able to assist me. I will be disputing the charges with my bank. I suggest going somewhere else, as this place seems to be run by a group of young people who are unable to help.

I'm usually not a smoothie drinker. I went through a time when swallowing even water was painful, but I had to eat something else. This place was much better than Smoothie King (2stars). I liked Tropical Smoothie Cafe (5stars) better than that. I'm looking forward to eating real food soon. Even after I was forced to do it for a week, I don't understand why a healthy person would eat a smoothie instead of a meal. I'm glad some people did this because otherwise this option would not exist, and I needed it. After dinner I was not hungry, but not satisfied. I just broke something I could chew.

I went on a day and the two girls basically ignored me, another girl came a few minutes later and I assume clocked in, and she didn't take my order either. I waited for about 10 minutes and finally went out.

So today I finally got to try planet smoothie word in it wasn't cleaned. I asked to have the table cleaned so I can have a place to sit. I spent about $15 on the largest smoothie and a bread slice. I got cold drinking my smoothie that wasn't that great was more like a slush half way through, so I noticed a table outside went out there to sit. Got up to talk to a few people I was caught in conversation with. The worker calls her store owner to say I left my things on the table that I spent $15 to patronize, still in eye view of my things but speaking with people that came out of 5 and below about travel, this young lady comes out to tell me a paid customer, to move my things from their table that all of the none existing customers were needing to use. The nerve I'll never planet smoothie ever again, thanks for the worst customer service ever. One of the people I spoke with said she had an issue with the same person.