Mr. Hero - Orrville

Only one guy running everything. He did a great job and kept positive.

They were busier but we didn't have to wait in line to order. The order itself took a little longer but it was so worth the wait! Fresh, hot, and delicious!

Ordered on the app to pick up at 11:30. Their sign says they open at 10:30. The door was still locked at 11:32 when I got there to pick up my order. When they unlocked the door they said they were running late today. How do you run late when you don't open till 10:30!?!? Won't order lunch here again.

Hubby had cheese steak and fries with cheese.I had tator tots. They were hot so I was happy.He liked his sub/fries with cheese.

Took forever. Drink machine was out of flavor. Told the staff. Said they were aware, but did nothing. Paid for two drinks that were watered down!