A&w Canada - Ottawa

No one cares here. Got only a Moma burger with literally slipping amounts of mayonnaise on it.Went back IN the store to have it remade. And they re-make it with attitude.And literally threw it once it was constructed at the girl to give it to me.Beyond unprofessional and undesirable food presentation.The staff there treated me like I was the weird one for wanting a not disgusting burger.And then, I had to put my own mayo on it for she put a TINY amount on it when it was redone.Like. I wanted a normal amount. Not heaps and not a little. Normal.A joke really. Will not return.

The food at this restaurant is amazing. It is simple but compares honestly to many great food trucks that serve authentic burgers.

I recently had a disappointing visit to an A&W drive-thru, and I have to say, it was a total disappointment. Everything seemed to go wrong from the moment I arrived, leaving me feeling completely dissatisfied and frustrated. The service was terrible, with staff seeming uninterested and unmotivated, giving off the impression that they didn't care about providing a positive customer experience. Their lack of enthusiasm was clear in their slow and inefficient process of taking orders.

We noticed that when you order around lunch or supper your hamburgers are very hot and fresh, great time to order!! Fast service, hot delicious burgers :

Food was fresh and well prepared.Service time was bit high but overall good experience.