Dairy Queen Grill Chill - Owatonna

This location appears to have closed it's doors and is no longer in business.

I didn't even get to go inside to make my order because somebody didn't show up and they were closed even though it is 10:10 right now. How do you expect to make money if you don't unlock your doors or even show up to work!?

Attitude from staff was horrible. I have worked in the food industry and having a clean station, especially that customers can see is very important, so seeing stations for the blizzards in an absolute disaster and not clean was disgusting. Every time we order food it is wrong every time. I don’t understand how this location is still open.

Owatonna dairy queen has the worst customer service ever and it takes 30 minutes to get ice cream only when there are only 3 cars on line. Terrible terrible place. I had to listen to all the trash talk when I went inside to order. The employee tried to hand me a blizzard with the cup literally dripping off the lid and her hand. I am never going back there. I will choose better next time I want ice cream

Only gave a star because I have to in order post, I wish there was a way to give a negative rating.Absolutely horrible wait time in the drive thru, I waited for 10 minutes behind the car in front of us waiting to order, then when we pulled up I was told they would be with me shortly, then waited for 10 minutes, wasn't sure if they forgot so I asked if anyone was there and was told again they would be with me in a minute and waited another 5 minutes. We only ordered ice cream and we had to wait at the window for another 5 minutes.Owners need to either just close the place or figure out their staffing issues.Will definitely be going to one of the other 3 ice cream shops in town.