Panda Express - Pacoima

Incredibly crowded and only accepts cash—what sort of fast food chain operates this way?

I ordered a larger plate along with some extra veggie rolls, but my order was incorrect. They forgot to include the little duck that was supposed to come with the larger plate. When I pointed out the mistake, they charged me for what they had overlooked. Alondra, the cashier, explained that she did this because it would have been more expensive if I hadn't mentioned it. The kitchen staff also expressed frustration about having to prepare more food. To be honest, they really need to improve their customer service and teamwork, as the manager didn't even step in to help with the situation.

This place was lonely at this time, no customers, I walked in there were a lot of employees there talking among themselves doing nothing didn't acknowledge me coming in, no greeting at all. Andre, the server order# 247707, was very unpolite she started taking her sweet time before asking me what I wanted, then she started giving me the wrong items, she was lost and not interested in helping at all. Then the supposedly manager came out he was rude as well. Bad environment bad place to eat. Also serving of chow mean was very small.

Get the Bigger Plate it's only $1.50 more and you get an extra side.. get all super greens no noodles or rice!! Cut out those carbs and eat a healthy-ish meal for around $10. Cant beat it!

I had a disappointing experience at this restaurant. A staff member messed up my order and still expected me to pay for it. When I brought it up and requested to speak to the manager, he shifted the blame onto me. They didn't offer any assistance in resolving the issue and seemed to avoid my concerns. I won't be returning.