Chapa Quente Lanches - Palmas

Early this morning, I went with some friends to the establishment where we bought snacks and were served by waiters, as usual. Everything went smoothly during our order and meal. However, when I got to the cashier to make payment, I decided not to pay the 10% service charge. It was then that the cashier, who identified herself as Camile , made a comment that made me very uncomfortable. She said, 'Next time, if you want lunch, you 'll have to order at the counter and pick it up. ' This observation was made due to my refusal to pay the service charge. The lack of preparation of some employees is truly surprising. I don 't think it 's reasonable to be pressured into paying a service charge when the service doesn 't meet our expectations.

Service is horrible, negligence, whatever you imagine, is a thousand times worse. We are mistreated and from the comments I hear it is not new today, the Owner should review this, what else is happening is people needing to work! Service: Take out Meal type: Other Food: 1 Service: 1 Atmosphere: 1

Terrible service, it's been over three hours since I placed the order and the only thing they told me was that it had already been delivered... so it's been over three hours and I haven't heard from my order, they don't respond and they didn't even let me know if it happened something. A disregard for the customer Improve. Service: Delivery Meal type: Other

Hearty and tasty sandwich; A good option for those who want a sandwich late in the morning; Service: Dine in Meal type: Dinner Price per person: R$20–40 Food: 4 Service: 4 Atmosphere: 4

The food is delicious, but the service and delivery are terrible. Service: Delivery Price per person: R$20–40 Food: 5 Service: 1 Atmosphere: 1