Ono Hawaiian Bbq - Panorama City

We dined in with the family and the service was very welcoming and friendly. The food was perfect, nothing was bad or wrong. Best Hawaiian BBQ place around. Price is very affordable especially with the portions. 100% recommend ?Food: 5/5

The Hawaiian barbeque is amazing!! If you are looking for protons and protein you've come to the right place. If you get a plate you can order a combo with crab ragoons a 16 oz. Drink. Usually quick and polite service. RecommendedUpdate: still pretty decent. But they stopped serving side's of chicken breast. And last time I went a few months ago the staff was pretty rude and short with everyone. That's why it's bow 3 Stars ? instead of 4

They don’t follow instructions well o asked for my beef WELL done and they made it medium rare I asked for extra rice to macaroni and they have me 1 scoop of rice! Make sure to check your food before you leave

TERRIBLE service. I ordered one order of spam musubi. ONE. And SEVERAL people who ordered full on entrees were getting their meals before me. Pretty much wasted my lunch. I kindly asked where my order was and the excuse was they ran out if receipt but how did the people who ordered after me get them then? Just be honest and know that people are usually on their limited lunch breaks. Then I realized they didn 't put a sauce in my bag so I went back in and they asked that I pump it myself even though I waited super long. It 's not hard to let someone know you forgot to put in the order. Bye.

I don’t like writing bad reviews but this staff on this branch gets on to my nerve. I order online 09/03 and pickup at this location before noon time. The lady in the pickup and cashier area is not nice and no customer service skills. I just ask nicely for more bbq sauce because she only put 1 sauce for each order (I order total of 4 full plates) and it’s not enough and the sauce container itself is not even full just 1/4 of sauce… what a joke ?. She gave me extra 2 and when I ask for more she said I put a lot already in the plastic bag … really 4 with less sauce? In other branch the sauce is a self serving and you can get as much as you want. I recommend you just to go to other branch if you can.Ono Hawaiian Supervisor/Managemnet please train or teach your staff a good customer skills especially with this COVID-19 Days you need a customer to patronize your business to stay on business.Thank you.