Potbelly - Park Ridge

I called to place order as I had problems to place order on app. sandwiches were warm at my arrival toasty.

As usual. Another screwed up order from this location. I'm sorry Colin B you didn't get your order. I didn't get mine either. It was the right receipt on the bag ... so the Door Dash driver had no idea, just the wrong contents. Called about making it good, and they said we can refund the order, but no driver available to resend the original order. Lazy. 740pm on a Friday. Thanks. Didn't even get our free cookie ... lol ... never again.

The food is terrible. I ordered a chicken salad sandwich for takeout. Came home and they gave me a tuna sandwich, was very disappointed. I Was hungry so decided to eat it. It tasted so bad, the tuna was room temperature, overall the ingredients didn't taste fresh. The tuna had big pieces of pepper/peppercorn and that's all you could taste. Definitely won't be going again to get a sandwich from there.

The sandwiches are good and the people working there are friendly., but they mess up/mix your orders now and again. If you are taking out, check your sandwiches before you leave, not what is says on the label but the sandwiches themselves.

This location is terrible since they remodeled and changed the layout. It was much better before when you could watch and tell the person making ur sadwich exactly what u wanted on it and make sure it was right before it was finished. Also you got rid of chicken enchilada soup and that was the only soup I ever bought from here.