Cold Stone Creamery

Zero starts for the racism I witnessed on National Ice Cream day. Clearly the possible African American customers did not get a “welcome in”. The female worker who maybe of middle eastern background didn’t ask what they wanted, instead she asked the man on the other side of the store near did he want anything else. The Black customers were next. Rude and disrespectful; I’m white and I noticed it and needed to share this..— .— Update— . Clearly, the owner who responded is not willing to read reviews with an open mind, shows how one sided this business maybe. I’m quite surprised how sarcastic the ending of the response. Carry on.

Hey, just so you know, the smell inside of the store smelled disgusting. Please check on this.

I forgot that I put a review here. If I paid attention to what my review I wouldn't have gone back. I went tonight to pick up 2 cartons of ice cream, the same as the last time. The cartons were not in an order that you could see all the flavors in the freezer. I had to search for my favorite ice cream. I went up to the counter and waited as the young lady walked back and forth. She never said anything to me. During the time i was waiting a long line formed. The next thing I know the young lady tells me I need to get in line. This place is obviously a mess. I can't see it being around much longer. They need to put something there that the owner is proud of.

We love cold stone ice cream. Love it! Friendly staff and always gets my orders right

I went with my nephew to Cold Stone for a treat, the person helping us, Vannessa was disrespectful and rude from the time we walked in to the time we walked out. I asked for the receipt and she threw it on the table. she treated every customer who walked in the same ill manner she treated us. horrible experience.