Chick-fil-a - Pearland

Came to this location twice in the past 2 weeks. Each visit has been amazing. The Employees at the drive thru from beginning to end were amazing! The time from beginning to end was really quick. Order was perfect! I honestly can't say anything negative about my experience! Keep up the great work. I will definitely be back again when I am in the area!

One of the better Chick-fil-As in pearland. They have a “host” who comes around and asks if you need anything. They also have a play place which is a HUGE plus with a kid.

Drive through a bit tight even for my SUV (mid size Enclave)

Generally a trip to CFA is sweet, quick, and easy; however, this time as we pulled up to the window we weren’t greeted until after sitting there for what seemed 10min. The staff (all of them) were chatting and laughing and not paying attention to details. When we were finally addressed we were addressed as the wrong name on the meal, after correcting it everyone went straight back to running their mouths. Now, please note I’m not “that” person, by all means have fun while you’re at work; just don’t forget about who you’re servicing. In the end, we were asked to pull around to curbside spots, and later a young man came outside with a bunch of orders asking who had what. When I finally went to eat my food I noticed that although I asked for a yogurt cookie parfait I was provided granola, the fries were extra salty and slightly soggy or old; mind you we waited the extra 5-10 mins it would take to make them b/c it during breakfast time. So one star was marked off overall b/c basic courtesy was not provided and we all know CFA employees are trained to do better than that.

This is one of the best Chick-fil-A locations I've visited. The staff is always courteous, and the food is top-notch. I accidentally forgot to order a coffee, and they generously offered it to me for free.