Gateway Cafe - Pensacola

Horrible horrible service, 2 people working, well not at all working, I had to say hello, they both acted like I was just bothering them and they wanted nothing to do with helping me and my coworker. I asked about the menu, what came on the 3 or 4 things they had in the menu and it was a act of congress to get that information. Didn't get my order correct, must be hard when it's just a sandwich. I could go on and on, but by far the worst service I've ever experienced

Very limited menu options yesterday. Used to get food catered here during meetings what happened? Hoping they bounce back soon because this place used to be real good.

I visited last week. The food was...Less than ideal (putting it nicely). Tasted freezer burnt and there was not anything I could point to and say Hey that is fresh. Coffee was very HOT probably the hottest I have ever had and with no warning or anything. I could not drink it for about 10 15 mins. The two people working there were nice though and that is why this is not a 1 star review. Still I would recommend going elsewhere.

I think the staff and management are great! Drinks are delicious. Appreciate the work they are doing to support the citizens of Pensacola with Intellectual and Developmental Disabilities. I know this is a difficult season for a non-profits and changes have to be made to make things sustainable. Way to go Gateway Cafe!

Employees were friendly and helpful! The coffee is great and the apple chicken wrap had good flavors. It’s nice coming here to support a good cause.