Subway - Pensacola

This is by far my favorite subway in Pensacola. It?s right across from Pca so great place to come after picking up the kids. The owner is just the nicest lady ever. She always greets me politely and she?s always there making sure the staff are attentive. I would highly recommend this subway. Also their lettuce is never soggy and I love their salads.

Update on my previous negative review: this Subway just turned away an elderly lady on the street. Her power wheelchair was out of battery, and they refused to help her. You’ve just lost a lot of business! My friends from the shop next door helped her out and we got her situated to order a Jimmy John's sandwich instead.

This underground spot is always quick during the peak hours of 5 PM to 6 PM. The staff here is wonderful. I absolutely love this location!

I really enjoy the food, but I had a negative experience with one of the staff members. When I requested that they change their gloves due to my allergies, the employee was rude about it. Good customer service means being willing to accommodate requests, especially when it comes to food allergies. It's disappointing that they seem unwilling to help in this way. Overall, it would be nicer if they could address such concerns more politely.

Great food and service!