Cold Stone Creamery - Pico Rivera

Super rude ! First of all the door isn?t even locked but yet when you walk in they immediately say sorry we?re closed ! Girl with color hair super rude ! Could have just served us that would have been good customer service ! Update your hours !

I went into this location looking for a cake for my daughter?s birthday. It was very last minute and they didn?t have the cake she wanted. David went above and beyond! He took my number, made some calls, and called me within an hour to confirm my daughter will have her cake for her birthday. Great service! Thank you.

Paid for extra berry's and extra Graham cracker. Clearly saw girl throw the berry's down the chut and what crackers she emptied the powdered crumbs in my ice cream. Not cool and not the first time almost done and not 1 cracker in this mix

I just came here at 9:12pm there website says they close at 10pm plus the shoo me away really that?s very bad customer service I drive all the way out here to get something simple never coming back again it?s a big waste of my time here UPDATE YOUR HOURS!!!!!!

Horrible customer service and very poor people skills. Will be taking my daughter elsewhere to get ice cream.