Starbucks - Pittsburgh

This location sucks. My drink is always made wrong or doesn’t taste good.

This is not a starbucks!!! The real one is down the road further! 2825 Freeport Rd. There is no starbucks at 2261!! There is nothing at that address! Please fix!

It was good! I got a birthday cake pop and a Trenta pinapple passion fruit lemonade refresher and it was good ?

Great customer service; when I made a mistake in my mobile order they remade it for me at no extra charge although I said I wouldn’t mind paying the difference. Friendly staff and they remember their regulars. Grabbing my coffee here now on my way to work every afternoon always makes it a little easier heading in for a shift. ?

There is a woman that works here named Helen who got disrespectful with my wife. Let me pait the picture for you. I have been here a few times. Usually to get a cheese danish and a green tea. Today I stopped today strictly to get a cup of water. Why? Because my wife, who recentlygot a part time job at Target, apparently had an issue with Helen. My wife gets a cup of ice water before her shift usually and for whatever reason today team leader Helen, clearly not wanting to give her one, denied the request and called her an opportunist for trying to get a water. I don't know if it's a race thing, (my wife has a beautiful chocolate skin tone and Helen is a middle aged white woman) but I would LOVE an explanation that makes sense. More importantly, I would Helen to apologize to my wife. HR will be contacted today (again, my wife works there, that is an uncomfortable environment to work in). .