Starbucks - Pomona

This is the best, most consistent Starbucks I 've ever been to. I go to CPP and usually stop by on the way to/from campus- they 're super quick so even if the drive-thru line is exiting the parking lot, it never takes more than 10 minutes to get through (and usually much less than that). I never worry about getting a bad drink, and even when I order food it 's never overcooked or cold inside. The staff is always friendly as well. I went to a different Starbucks this morning and got a drink that was half foam and a sandwich that was hard/dry- it made me appreciate how great this location is!

I ordered the cappuccino and it was okay. I think there is a new barista making drinks because this cappuccino had more milk than foam. Today there was a long line of cars in drive thru and it took much longer than usual to get my drink. There was a new gal at the window and my bill was $4.65. I gave her $5.65 and asked for a receipt. She didn't give me my change and when I asked her about it she said the cost was $5.65. I told her my receipt says $4.65 and she checked and then apologized and said she didn't have her glasses and gave me change. At first I was annoyed by everything, the long wait and this interaction with this transaction but upon leaving as I was driving straight, a lady who came out from the left of me and didn't look cut me off and I nearly got hit. I didn't have time to honk it happened so fast. If I didn't have that extended interaction with the barista, I would have gotten hit by that careless driver. Sometimes things happen for a reason. That interaction with the barista delayed me long enough to be seconds behind from getting hit. Needless to say I was no longer annoyed but very, very grateful.

The place could be a bit more tidy. The staff is super helpful and nice.

The barista was exceptionally helpful. I think one of the kindest I have met. It reminded me to recharge my Starbucks app.

Nice location , Excellent customer service, Thank you Starbucks!