Wingstop - Port Isabel

Felipe has amazing! he was very friendly and worked hard to get commanded.

Very bad and uncomfortable experience. Cashier was extremely rude. Took her approximately 10 to 15 minutes to come forward to take our order since our arrival (they were in the back laughing and having a good time). Once she came to take our order we asked for a specific meal from the menu to which she didn't ask for our choice of condiments (for example ranch or Bleu cheese, etc. or veggies). We were handed our cups so I asked for a 20oz bottled soda to which she made a face. She then proceeded to hand us the other cups face down to where the rim was sliding along the counter. We did not want to take matters into a worse situation so we did not complain. Once our order was out, the fries were overcooked and the vegetables were not served. My partner stood again to ask for the veggies and the lady literally walked away and decided to ingore her. 5 minutes later she sent the cook to see what was needed. We are not the type to complain about services. However, when you are paying for a service and literally being polite to staff, the same treatment is expected back. I really think cashiers should be properly trained to tend to customers in a polite manner. In my opinion, customer service and service overall here is a 0.

Would give a zero if I could. Bad customer service. The cashier ignored us since they were all chitchatting in the back until a few minutes later she got our order all rude.Fries were burnt ?. Didn’t even give the order correctly and when I went to stand in front of register the cashier once again ignored me and told the guy cook to attend me.

Would give a zero if possible. Absolutely awful chicken wings. They were WAY over-cooked, hard as a rock, and looked and tasted like they were cooked in burnt grease.

Came into Wing Stop for the first time, and was met with outstanding service. I wasn't sure what sauce to get, instead of getting frustrated he offered a sample of the sauce. Food is good but the service alone won me over as a future costumer...