Hot Head Burritos - Portsmouth

I have become one of your best customers...at least one to two times per week. This is the second time I have ordered online $32.70 and not gotten what I ordered. One more time and I quit visiting your restaurant. I pay for extras and you take my money and I get whatever you want to put in it. check 240503151849237-5/3/24.

Portion sizes are smaller than what they were.Last time we went there even though the prices have raised. other than that it still tasted

This location has been significantly been declining over the last year. Just ordered large burrito bowl that was a joke. wasn't even enough to fill a small bowl, but yet charged me large bowl price. I don't think employees know how to property make a bowl. I don't know if management or proper employee training is the issue, but somethings got to give. Unit then, I wont be back. Its not worth spending the amount of money for what you get there. In the pic, you can clearly see around all the sides of the bowl and part of the bottom. Rip off to say the least!!!!!

So I ordered a chicken bowl and there was no chicken in the bowl. So I called and informed them that they had messed up the order and explained that due to my job I could not bring the food back in to be fixed and she told me “well there is nothing I can do unless you bring it back”

Worst experience ever the guy on the line wiped his nose with gloves on them tried to make my food suday 3-11-24 and the food looked like it wasn't fresh at all ,like it was sitting since lunch smh they need a manger at night to show integrity and cleanliness and better service skills then tried to charge me double when I didn't asked for double topping ?....I would never go back there ever again