Dunkin' - Powder Springs

This place serves the best ice cream. I usually order a medium-size butter pecan with extra pecans, and they have not let me down yet.

I waited for over 20 minutes in line behind only 3 cars. When I finally received my coffee with cream and caramel, it tasted burnt and old, and there was no caramel flavor at all. As someone who has managed a different coffee shop before, I could tell that they did not change the coffee as frequently as they should have, or they did not prepare it correctly. This was disappointing for me, as I rely on coffee to keep me energized during my long work hours. I am now without a car for the next 8 hours and will have to work without my usual coffee fix, which has left me feeling very upset.

I have previously visited this restaurant and initially had a good experience. However, I have noticed that every time I go, my bill is different even though I order the same items. I also recommend checking your bill as they have added extras like milk or cold foam without notifying me, resulting in a higher total. Additionally, they often run out of popular items like donuts, even when I have tried to order them in the morning or afternoon. On a couple of occasions, they have also been out of ice cream. Overall, the inconsistency and frequent shortages at this restaurant have become frustrating, so I will be looking for other dining options in the meantime.

How can Dunkin’ run from coffee!? I just wanted to get an ice cream to say they were out and just shortened them. I told her that I was ready to wait for fresh brew coffee, but she just made a face and said something to the effect of "we are not brewing more coffee for the day" that was around 7 o'clock! two hours before they close. then I ordered an icy latte with decaf and caramel. When I saw my reception, the French vanilla bank (the drink has already been made), I had to ask that my drink be restored. very frustrating experience

VERY CROWDED AND VERY SLOW! And that was at 9:30 on a Wednesday morning. Drive-thru was backed WAY out in the Kroger parking lot. I couldn't even get into the parking lot to park. Had to park Kroger and walk! Staff was very friendly though, and once the two old geezers in front of me got their coffee and finally moved out of the way, I was able to order and it came out quick. My frustration level was so high at that point though I almost just said forget it!