Mcdonald's - Puyallup

Today was the first day in months that I had a decent experience here! although the line was very long, and it took a while to get through. today was the first day I was greeted by both windows nicely! Usually there is no personal connection and they throw quite a lot of food on them and pick them up from their timer. Today, however, both windows were very polite and it was a breath of fresh air. I usually try to avoid these mcdonald’s, but I hope this is a change in the right direction for customer service!

Pre covid my review would have been different. This used to be my family's favorite Puyallup McDonald's. My last 5 orders had at least 1 error. I ordered on the app sat in stall #2 for 15 minutes before I went in to get the order. Kind of defeats the purpose of ordering curbside. I was told I didn't have an order. When I showed them my receipt an older Asian lady fussed ME out, they shoved my order across the counter didn't even apologize for any inconvenience. Won't be going back to this location any time soon.

This restaurant is absolutely terrible in terms of service speed. As I write this, there is a guy standing in the lobby with me who has been waiting 30 minutes for his 3 items. Don't come here if you are in a hurry or like being treated like a human being.

I didn't even want to give it a 1 star.... I ordered two burgers and 2 nuggets. The nuggets wasn't fully cooked. The burgers meat was burnt on one side like they didn't even flipped it. They even put like a dime size of burger sauce on the buns. And you guys want to be paid $15 a hour!!! Ha!! Things like this doesn't deserve to be paid that much.

We waited 15 min at curbside for our meel which was 2 bacon McDoubles. One of the hamburgers didn't have bacon and both were lukewarm. Another customer waited for 5 min. We both got our meals at the se time. I think they forgot us until my husband called them. Won't get go back!