Fox And Hound English Pub Grille

I hadn't visited this chain restaurant in quite a while, and it was a pleasant experience. We were seated right away since it was almost 9:30 PM, and at that hour, they were only offering appetizers and burgers. The service was excellent, and the food was tasty. It made for a perfect spot to grab a quick bite after a movie date night.

I had a really disappointing experience at this restaurant in North Hills. Honestly, even Chick-Fil-A seems to be busier than they are. I only ordered boneless wings and fries, but it took an eternity for my food to arrive. I was about to leave when my order finally came—just five minutes away from leaving. When it did arrive, the food was lukewarm, as if it had been sitting under a heat lamp for a long time. I definitely won’t be returning. Don’t waste your time at this place.

I went to Fox and Hound at North Hills on a Saturday night and the service was HORRIBLE! I completely understand that places including Fox and Hound is short staffed. What I don’t understand is how my party comes in and numerous parties after us get served before us. I don’t want to say it was a race issue but another table next to us also appeared to have the same issue as us. So you come to the conclusion. Me and my friend came in and was seated. A server then came and sat 2 waters down for us and said our server will be with us shortly. 20 minutes later no one had asked for our orders. Meanwhile another gentleman(white) was seated and his whole table got waters when all his party wasn’t even seated. Meanwhile the rest of my party had come in and they still hadn’t even got water nor had our server came over to take our order. Why bring water to a table where people haven’t even sat down yet, meanwhile people are actually there and you don’t bring them water nor take their order. Finally someone did come by and say they had an issue with their servers and he did apologize. So I’m thinking cool he’s going to make up. I was wrong. It took another 20+ minutes to get our drinks. Our drinks come out. My sis got a rum and coke that tasted like watered down coke. I got a crown apple Moscow mule that tasted like watered down ginger beer. My other sis got that as well and she also said it tasted liked just ginger beer. My bro did get a burger and he did say it was good. I would never go back. Again I understand places are short staffed but the service was terrible and nothing was really done to make up for the terrible drinks and terrible service.

Tried to go in last night for some drinks with some friends around midnight, but the hostess was incredibly rude to us and said they would refuse to serve us if we wanted to grab drinks from the bar and have a seat at the outdoor patio, seeing as how they weren't seating anyone indoors. When the hostess shows unprovoked attitude at guests as soon they walk in, it really reflects poorly on the entire restaurant. We happily took our business elsewhere.

This restaurant is actually part of the Fox and Hound restaurant next door. The nashville hot chicken sandwich is the blandest, driest chicken sandwich I've had in years. Not even mildly hot. Compared to an actual hot chicken sandwich in Tennessee this is a shameful imitation. The Chik-fil-a spicy chicken sandwich is hotter and cheaper. Avoid.