Brickhouse - Redmond

Edit: The owner has reached out to my husband and we appreciate this very much! Editing to improve the service because of the owner. have been to the Bend location several times and it was always great service and great food. This is the first time we tried the Redmond location and our server James ruined this entire experience here. We had to flag him down to get a second round of drinks, he put in my food order wrong and I ended up with the wrong meal. Then when we closed out he came back to our table and had the audacity to hand back the credit card slip and say “this is not a large enough tip, you were here over two hours and this isn’t large enough tip for an almost $400 bill”. Are you kidding me???!!!!! We tipped 15% on the credit slip, and our friend was leaving an addition 10 15% in cash on the table, since we had 4 people and that was the easiest way to split the tip with. We absolutely did not leave the cash after that, and will not be back at all to this location ever again!

Great food. Drinks were okay, and the bill came to $375 approximately. We left a $50 tip on my card. And planned on giving some more in cash. The bartender/owner, I assume, had the audacity to approach our table and say my tip was only 12%. In front of other people. I thought this was super unprofessional and downright rude! If he had not embarrassed me waited. My tip would have been more than enough in cash. To compensate. SMH The Owner reached out to me personally and apologized. Which he did not have to do but was much appreciated. We recommend this place to everyone. This particular employee made a bad choice that night.

Introduced new neighbors to one of our favorite restaurants. It did not disappoint. Brooke took great care of us, food was excellent as always, and our guests were as pleased as we were. Good job, Brickhouse staff!

Food was over cooked, not much flavor, too expensive for lack of cooking experience from the chef. Scallops were over cooked, steak app was way over cooked. Main course steak was cooked fine but not much flavor and the mashed potatoes were very very lumpy, under cooked potatoes and no seasoning. It was a disappointment for sure. Staff was extremely nice though. Ambience was fun.

We love the Brickhouse in Redmond. The food is always fantastic and atmosphere is lively. The service is outstanding and Brook is our favorite bartender. The huckleberry lemon drop is a must try!!