Kfc - Richfield

This KFC NEVER has chicken. The workers are too lazy to make it. We have tried to give this place a chance 3 different times and it is the same story everytime. Pretty pathetic!

I don't normally do these but I went to KFC at 930 PM and they were out of beef and chicken. The girl taking my order said they were out because it's getting close to close, I'm like and hour and half til close they should be still preparing that up to close. For being a taco bell KFC I was super surprised by this because the menu was very limited. When I got to the window they told they were out of there freezes as well so I had to switch my drink, then they gave me the wrong order. As for the service there where a lot of the crew that was just standing around talking instead of helping the girl in the drive thru window because she was behind and handing out wrong, I have never worked at KFC or Taco Bell but I would think that the people standing around could be helping out getting the drive thru clear and or preparing more things they don't have the menu.

Dropped in on a road trip and pleased with experience. Restaurant was clean and service was on point, thanks Cilia!

This place was filthy. Stood at the counter for at least 3-4 minutes before someone acknowledge me. Trash cans were over flowing, the drink and sauce station looked like it hadn’t been cleaned in days. Unfortunately I had an order pickup and had already paid for my food. I should have asked for a refund as I was totally grossed out and couldn’t eat my food.

Took 20 minutes for a small amount of food and the bathroom was dirty and had no soap. The girl at the counter didn’t care when I told her they needed to replace the soap and did not go refill it although it was evident someone, possibly an employee, had gone #2 in there. So disgusting. I can’t even trust eating the food I ordered and waited so long for.