Subway - Richmond

The food was delicious, and the bathroom was exceptionally clean. Great job!

This restaurant is the worst place to order food from.

The service was disappointing at this restaurant. My sub was not toasted as requested, and customers who arrived after me were served before me. I ordered a Meatballer sub, which needs to be toasted, but they made me pay before completing my order, so I couldn't ask for extras like avocado. The habanero cheese and other select toppings at this Subway location are an additional cost. I do not plan on returning.

Only one person at the counter, so my order took very long.

Asked for water and she quoted me $0.25 for a cup. She also gave me a hard time about it. I am a regular customer and I buy subs from time to time and they pull this on me? Are you kidding me? I have always got water for free and it hasn't been an issue in the past. The worker (woman) looked new and might need more training to deal with customers in a friendly manner. They have officially lost a customer as of today.