China Panda - Richmond

Best vegan options in richmond and i hope she gets even meaner Updated from previous review on 2023-04-06

I really wanted China Panda (Sheppard St) after not having any in years because I thought they were closed. Man, that lady that owns the restaurant is rude as [censored]. I didn 't even order food. I should have listened to the reviews about how awful she is to everyone. It 's as if she 's pissed that you had the audacity to think you could order food from there. Also accused me of wanting things for free. Maybe when YOU own a restaurant YOU can give out things for FREE! . Woah, woah, woah. I was simply asking if you could substitute something. All you had to say was No we don 't do that. They have 3.7 stars for a very good reason. I actually got kind of sad, because I was super looking forward to ordering from them because of all of their great vegetarian options.

Totally disappointed with this place. We went there and there are limited veg options and the food is not great as well. Plus it seems they don’t care to respond. We wanted to dine it but they just packed all our food and we had to sit there and eat like a food court setup. Not recommended to go.

For those of you who wrote to "ignore the bad reviews", I say "DO NOT IGNORE THE BAD REVIEWS" ! It's true, the customer service STINKS! I was searching for a vegan restaurant in the Richmond area so I decided to check it out. As a first time customer who just walked into the restaurant, I was greeted with an extremely rude and disrespectful woman with a bad attitude when I questioned her about the way their food was prepared. I chose to overlook the rundown looking place hoping that the customer service and food would be somewhat exceptional, but it wasn't even close to being average. I am sorely disappointed and would never recommend anybody to give people like this their business. It's a good idea to find another go to vegan/vegetarian joint who deserve your business. Just my 2 cents.

My go-to Chinese place. The steamed and healthier options with Hunan sauce is delicious AND nutritious. House specialty fried rice is yummy. The mu shu is another favorite.