Chipotle Mexican Grill - Richmond

I thought the Willow lawn chipotle held the award for the worst in Richmond, but she? This place breeds inability like nothing I've ever seen. Impressively pathetic.

If you're out of corn, fajitas and queso 2hrs before your posted closing hours you may want to plan better or stop giving out extra servings so others can get at least one serving. Why would you give people extra corn knowing you're going to run out?????

This is the worst meal I have ever got from Chipotle. I opened it right in the store and this is what it looked like so I asked the girl working if she would mind maybe putting some chicken in the bowl and in the cup you can see what see gave me. Poor excuse for a restaurant that I find very good normally. Won't be back to this one ever again. And also the girl working was very rude .

I went to chipotle on the basis that I enjoy spicy food. I did say upfront that it was my first visit so please be patient. I selected the crispy tacos, with a variety selection. Every item was enjoyed. The staff were great. The server was patient. My meal portion was just right. I was just short of finishing my soft drink because I was full. It?s not priced in a entry range food. But then it?s not a fast food experience either. It?s a lot better. Their eat in tables could be better. They were clean, adequate, but seating experience can be improved. Food 5 star. Service 5 star. In house eating 4 star.

Its been a while since i ate here, though i love Chipotle. Location is great as its conveniently stationed. Sometimes parking is a big problem especially during the lunch time rush. Today was shocking as well as disappointing and i was there at around 6pm. Normally i would be in and out but not today, i was was waiting for 20-25 minutes (my break was 30 minutes long . You could tell the young ladies working were overwhelmed and overworked. They were running around and looking at each other clueless as what to do.There was no order or organization and i don't think there was someone incharge or supervising. The food trays were mostly empty and they were just scooping the left overs on the bottom of the trays, not washing their hands or changing their gloves when they went to the back to see if they could get salads or cheeses. (Did they get the handwashing memo?? I can guarantee you i am not going back to the chaos or risking food poisoning!