Uncle Tetsu's Japanese Cheesecake, Hillcrest Mall

Thanks for great service, Fiona. (I am not sure if this is even your name because she could have lied). BE NICE TO ELDER.

I visited today but I couldn't find the store. They moved?

Uncle Tetsu has brought on another flavor...COFFEE! There's a good balance between the coffee and cheesecake notes. The coffee notes are not too strong and/or bitter, having an overall minimal sweetness level. As always, I love how light and fluffy the cake texture.Price point: $15 (tax included, credit/debit only)

I bought a Japanese style cheese cake, original favor from Uncle Tetsu for my friend’s birthday. This is my first time buying a Japanese style cheese cake in Toronto. Luckily there is no line up at the store when I arrive and I finish my purchase very fast. Yes the store accepts debit or credit but no cash, that is totally fine for me. The cheese cake is $14 which is not expensive compared to those at supermarket or bakery shop. Uncle Tetsu cheese cake has 3 favours: original, matcha and chocolate. The cake is very soft yet bouncy, some moisture in the middle layer, Japanese style cheese cake is usually much lighter compares to the western style, yet this one I can still taste the cheesy. We cannot finish the whole cake on the same day and surprisingly we find that the cake tastes even better after 2 days, haha. Delicious, affordable and will definitely buy again.

I'm unclear on why it's so difficult to understand the request for "one matcha cake." I had to repeat myself four times. Fiona (I'm uncertain if that's her real name) had the nerve to serve me an original cheesecake instead, and when I pointed it out, she simply took the cheesecake back and grabbed the matcha cake. I strongly recommend that staff receive proper and respectful customer service training.