Kfc - Rio Rancho

Our order was cold it was wrong. I love kfc and this was the most terrible visit I've ever had

Almost every time I order delivery, there's a mistake with my meal. When I call to report the issue, they tell me to "come in and talk to a manager" or to contact DoorDash or Grubhub. It feels like a cop-out and a cheap way to avoid addressing the problem. They've even messed up my order while I was standing right in front of them.

Ordered for pick up website says closes at 10 doors were locked at 8:30?? Had to bang on door. Order was missing items and no ice in the cokes. First and last time ordering from here.

KFC still has great tasting food. They didn't put one of the 8 piece in with the rest of the chicken order. When we went back the Manager was polite and quick to repack the entire order with hot food. Thank you, Nothing was wrong with the food. It was hot and delicious, just as we expected. Consistent and great tasting.Food: 5/5

Considering they only had two people staffed and you know they're also understaffed. Everything was amazing and service was good!