Arby's - Roanoke

Love the Gyro. I had the Greek style. Placed looked clean. The service was a little slow due to a lack of people, but the people who were there certainly did their best.

While this is usually a great choice for good food. Today due to low staffing or some other issue the interior of the store was shut down and the drive thru was heavily backed up. This is no fault of the workers. Especially on a Friday during dinner rush. But the staff tried to stay positive but it seemed like a rough situation. Overall good experience but little off putting to come back if this is how the store is run on a consistent basis.

Ordered Arby Super sandwiches with special sauce that use to come on a big bun w/ lettuce, tomato, etc. We got 2 Arby sandwiches on a small bun. I think it had special sauce. We paid $20 for 2 small sandwiches, 1 order fries, 1 water, 1 small drink. Food was ok but we should have gotten a partial refund.

Two out of three visits order was totally wrong. Each time ordered a medium roast beef end up getting a regular roast beef much smaller than a medium. Last visit ordered medium roast and med crinkle cut fries got a turkey wrap no fries instead.. had to go back and ask for correct order. Once got correct order hot n fresh that time was accurate. Best advice I could give you is check your order before leaving drive thru at Williamson road store.

Guessing this company is garbage to work for since there's nobody working. What 2 people to cover for how many orders in a day? Seriously corporate get it together amd come up with better pay, benefits, or something. 3 car ahead of me 10 minute wait. 2 cars have already left and KFC is sounding pretty good. Insides closed too. I blame the company not the people that showed up to work.